Privacy policy

Privacy Policy

Effective Date: June 30, 2026

Welcome to Zanova Trendz ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Website: https://zanovatrendz.store/

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping Address

  • Billing Address

  • Payment Information (processed securely through third-party payment providers; we do not store your complete payment details)

  • Order History

  • IP Address

  • Device Information

  • Browser Type

  • Cookies and Website Usage Data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our products and services

  • Personalize your shopping experience

  • Detect and prevent fraud

  • Comply with legal obligations

  • Send promotional emails or offers (only where permitted or with your consent)

3. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Keep items in your shopping cart

  • Analyze website traffic

  • Improve website performance

  • Deliver a better shopping experience

You can disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment processors

  • Shipping and logistics providers

  • Shopify and its service providers

  • Marketing and analytics providers

  • Government authorities when required by law

These third parties are only permitted to use your information for the services they provide.

5. Payment Security

All payments are processed through secure payment gateways. We do not store your credit card or debit card details on our servers.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Complete your orders

  • Provide customer service

  • Meet legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Object to certain processing

  • Withdraw consent where applicable

  • Request a copy of your personal data

To exercise these rights, please contact us using the information below.

8. Marketing Communications

If you subscribe to our newsletter or marketing communications, you may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of transmission over the internet is completely secure.

10. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment gateways, analytics providers, and social media platforms.

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.

11. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can remove the information promptly.

12. International Customers

Although our operations are based in the United Arab Emirates, we may serve customers from different countries. By using our website, you understand that your information may be processed in accordance with applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The updated version will be posted on this page with a revised Effective Date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Zanova Trendz

Address:
Po Box 62631
Al Ajman
United Arab Emirates

Email:
itxa481@gmail.com

Website:
https://zanovatrendz.store/

Thank you for shopping with Zanova Trendz. Your trust and privacy are important to us.