Terms of service

Terms of Service

Effective Date: June 30, 2026

Welcome to Zanova Trendz. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store.

Website: https://zanovatrendz.store/

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About Us

Zanova Trendz is an online retail store serving customers across the United Arab Emirates (UAE).

Our contact details are:

Address:
Po Box 62631
Al Ajman
United Arab Emirates

Email:
itxa481@gmail.com

Phone:
+92 313 1729987

2. Eligibility

By using our website, you confirm that:

You are at least 18 years old or are using the website with the supervision of a parent or legal guardian.
You have the legal capacity to enter into a binding agreement.
The information you provide is accurate and complete.

3. Products and Pricing

We strive to ensure that all product descriptions, images, prices, and availability are accurate.

However, we reserve the right to:

Correct any errors or inaccuracies.
Change product prices without prior notice.
Modify or discontinue products at any time.
Limit product quantities.
Refuse or cancel orders when necessary.

Product images are for illustration purposes only. Actual colors and appearance may vary slightly depending on your device or supplier.

4. Orders

After placing an order, you will receive an order confirmation.

Receiving an order confirmation does not guarantee acceptance of your order. We reserve the right to refuse or cancel any order for reasons including:

Product unavailability
Pricing errors
Suspected fraud
Incorrect customer information
Violation of these Terms

If payment has already been made, any approved refund will be processed according to our Refund & Return Policy.

5. Payment

We accept payment methods displayed during checkout.

For eligible orders, Cash on Delivery (COD) is also available within the United Arab Emirates.

You agree to provide accurate payment information and authorize us to charge the selected payment method for your purchase.

6. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery times are provided for convenience and are not guaranteed.

We are not responsible for delays caused by courier services, weather conditions, public holidays, customs procedures, or other events beyond our control.

7. Returns and Refunds

Returns, replacements, and refunds are subject to our Refund & Return Policy.

Please review that policy before making a purchase.

8. User Responsibilities

When using our website, you agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Distribute viruses or malicious software.
Interfere with the operation or security of the website.
Use false or misleading information.
Violate any applicable laws or regulations.

9. Intellectual Property

All content on this website, including but not limited to:

Logos
Text
Graphics
Images
Product descriptions
Website design

is the property of Zanova Trendz or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use our content without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Zanova Trendz shall not be liable for any indirect, incidental, special, or consequential damages arising from:

Use of our website
Delayed deliveries
Product availability
Service interruptions
Technical issues

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Disclaimer

Our products are provided on an "as is" and "as available" basis.

We do not guarantee that:

The website will always be available.
The website will be error-free or uninterrupted.
Products will always meet every customer's expectations.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes become effective immediately upon being posted on this website.

Continued use of the website after changes have been posted constitutes acceptance of the updated Terms.

14. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the United Arab Emirates, without regard to conflict of law principles.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Zanova Trendz